3.1 Purpose of Respectful Conduct Requirements
- This platform is built for creators and buyers to work together in a professional, stable, and safe environment.
- Respectful conduct is not optional — it is the minimum standard required to participate.
- Users are expected to behave like adults, communicate professionally, and treat others with basic respect.
- This is not a social app.
- This is not a debate space.
- This is not a place to unload emotions.
- This is a marketplace, and users must act accordingly.
3.2 Professional Behavior Expectations
Users must maintain a professional tone in all interactions, including: - messages - comments - listings - dispute conversations - support tickets - profile descriptions - Professional behavior includes: - being clear - being respectful - being calm - being direct - being solution‑focused - If a user cannot communicate professionally, they cannot participate in the marketplace.
3.3 Prohibited Conduct
The following behaviors are strictly prohibited and will result in enforcement action:
3.3.1 Hostility and Aggression
Users may not: - insult others - attack others - use aggressive language - escalate conflict - provoke emotional reactions - This platform does not tolerate hostility in any form.
3.3.2 Harassment and Targeting
Users may not: - repeatedly message someone - pressure or intimidate - mock or belittle - attempt to “win” arguments - target individuals or groups - Harassment is an instant violation.
3.3.3 Disrespect Toward Support or Staff
Users may not: - yell at support - insult staff - demand exceptions - threaten the company - attempt to manipulate enforcement - Support is not a punching bag. Disrespect toward staff is treated as a serious violation.
3.3.4 Passive‑Aggressive or Manipulative Behavior
Users may not: - guilt‑trip - rage bait - provoke - twist words - play victim to avoid accountability This behavior disrupts the environment and will not be tolerated.
3.4 Communication Standards
Respectful conduct requires users to communicate in a way that supports a healthy marketplace.
3.4.1 Required Communication Style
Users must: - stay calm - stay factual - stay focused on the order - avoid emotional escalation - avoid personal commentary
3.4.2 Conflict Handling
If a disagreement occurs, users must: - stay professional - avoid insults - avoid assumptions - avoid escalation - communicate clearly If a user cannot handle conflict professionally, they will be removed.
3.5 Respect for Time and Process
Users must respect: - delivery timelines - revision processes - dispute procedures - support workflows - staff instructions - This platform is built to function smoothly. - Users who disrupt processes harm everyone.
3.6 Respect for Other Users
Users must treat all other users with: - fairness - courtesy - patience - professionalism - This includes: - creators - buyers - builders - support staff - anyone interacting with the platform Respect is not optional — it is required.
3.7 Respect for the Platform
Users must respect: - the rules - the environment - the purpose of the platform - the neutrality policy - the company’s authority - This platform exists to help users succeed. Users who disrespect the platform are choosing to remove themselves from it.
3.8 Consequences for Disrespectful Conduct
Disrespectful conduct may result in: warnings suspensions permanent bans Depending on severity, disrespect may be treated as: a neutrality violation a harassment violation a zero‑tolerance violation Users are responsible for their behavior and the consequences that follow.
3.9 Final Statement on Respectful Conduct
- This marketplace is built for users to work, earn, and grow.
- Respectful conduct is the foundation that makes that possible.
- If a user cannot behave respectfully, they cannot participate.
- If a user chooses disrespect, they choose the consequences.
- Respect is not a suggestion, it is a requirement.
More Sections will be added as the platform grows.